Once we’ve received your order we will ask if you want to watch your shopping with LiveCart (it’s optional but included at no charge!). If you want to participate we will send you a link to join a secure video call using the software of your choosing (Zoom, Google Meet, Skype, FaceTime, etc) and you can hop on/hop off the call at your leisure from your computer or smartphone. The shopper will have earbud headphones in and can be communicated with in real-time to make adjustments to your order, add/substitute items, see the goods on video, check expiry dates or ask questions about any aspect of the shopping as it happens!